Return & Refund

Return & Refund Policy

At Kitsune wear, every product is made specifically for you after your order is placed. Because our products are custom-made, we generally do not accept returns or exchanges for reasons such as selecting the wrong size, color, or changing your mind.

Please review the size chart carefully before ordering.

Returns We Accept

We will gladly replace or refund an order if:

  • The item arrives damaged.

  • The item has a manufacturing defect.

  • You receive the wrong product.

  • The product is significantly different from what you ordered.

Claims must be submitted within 7 days of delivery.

Please email us with:

  • Your order number

  • Clear photos of the product

  • Photos of the packaging

  • A brief explanation of the issue

Returns We Cannot Accept

Because each item is produced on demand, we cannot accept returns or exchanges for:

  • Incorrect size ordered by the customer

  • Color selection mistakes

  • Change of mind

  • Ordering the wrong item

  • Minor variations in print placement (within normal production tolerance)

Exchanges

We only offer exchanges if the item is defective, damaged, or incorrectly fulfilled.

If you ordered the wrong size or color, we recommend placing a new order.

Refunds

If your claim is approved, we will:

  • Issue a full refund to your original payment method, or

  • Send a replacement item at no additional cost.

Refunds are typically processed within 5–10 business days after approval.

Order Cancellations

Orders may be canceled only before production begins.

Once production has started, cancellation is no longer possible because the product is custom-made.

Contact Us

For any questions regarding your order, please contact us at:

Email: [support@yourstore.com]

Please include your order number in all communications so we can assist you quickly.